Terms & Conditions

GlassForceX – Elite Window Cleaning
Phone: 773-560-5858Email: CustomerCare@GlassForceX.com
Effective Date: 1/1/2026
GlassForceX (“Company,” “we,” “our,” or “us”) is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable data protection laws.
1. Data Controller
GlassForceX acts as the Data Controller for personal data collected through our website, service requests, and business communications.
For privacy inquiries:
CustomerCare@GlassForceX.com
2. Personal Data We Collect
We may collect the following categories of personal data:
Full name
Phone number
Email address
Service address
Billing information
IP address and website usage data
Communications submitted via contact forms
We only collect data that is necessary to provide our services.
3. Legal Basis for Processing
We process personal data under the following legal bases:
Contractual necessity – To provide window cleaning services and respond to inquiries
Legitimate interests – To improve services, prevent fraud, and maintain security
Legal obligation – To comply with tax, accounting, or regulatory requirements
Consent – For marketing communications (where required)
You may withdraw consent at any time.
4. How We Use Your Data
We use personal data to:
Provide quotes and perform services
Process payments
Communicate regarding appointments
Send service confirmations or reminders
Improve our website and services
Comply with legal obligations
We do not sell personal data.
5. Data Retention
We retain personal data only as long as necessary for:
Completion of services
Legal, tax, or accounting requirements
Resolution of disputes
When no longer required, data is securely deleted or anonymized.
6. Data Sharing
We may share personal data with:
Payment processors
Accounting or legal advisors
IT service providers
Government authorities when legally required
All third parties are required to maintain appropriate data protection standards.
7. International Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.
8. Your GDPR Rights
Under GDPR, you have the right to:
Access your personal data
Rectify inaccurate data
Erase your data (“Right to be Forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact:
CustomerCare@GlassForceX.com
We will respond within one month of receiving your request.
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
10. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority in the EU.
11. Cookies & Tracking
Our website may use cookies or analytics tools. You may manage cookie preferences through your browser settings or cookie banner (if applicable).
12. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.